Feb 282011
 

I’m a fan of Seth Godin‘s brand of nuMarketing, even though I don’t always agree with it. Recently, he posted “Make Big Plans“, an as-typical very short post that alludes to how, in essence, if you plan big and pursue that plan, you’re going to have a hell of a bigger chance of actually making good on that plan than if you don’t ever plan big and always shoot for the small target. In short, trying something is more likely to accomplish that thing than not trying it.

Common sense, right? But it’s the whole world, when it comes to publishing, and many other creative things besides. It’s better to plan big, to try and even then to fail, and to build on what you learn in the process, than to dither and worry and not put yourself out there (read Ryan’s thoughts along a similar vein, there).

You are harming your dreams far more by not trying.

Maybe you’ll find out that you don’t actually like the publishing gig. Maybe you’ll put something out there and it just isn’t the sort of thing to catch mass appeal. Maybe you’ll discover that without someone doing some serious grass-roots marketing push behind your awesome idea, nobody’s going to hear about it.

But any one of those are a net positive gain, experientially. You know these things now instead of forever wondering. And because you’ve built a body of what you know for sure, you can start deciding what the next thing you need to do, is. Maybe it’s correcting a root cause. Maybe it’s going off and doing something else entirely. Either of which is way better than not having tried.

That’s not to say you should blindly leap out there, sell the farm, print 10,000 copies. Trying instead of not-trying is not the equal of recklessness or stupidity. More than ever, the barrier to trying is lower. You can print 100 copies. You can print 50. You can release in PDF only. You can release for free, on a website that costs you nothing or maybe $5 a month.

The options are there. They’re cheap. And they’ll give you the chance to make some first steps.

So why not try?

(Unrelatedly, the Evil Hat sale ends come midnight. Don’t miss out!)

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Feb 252011
 

I’ve got something to show you.

These graphs run from August 2009 (when we opened the Evil Hat webstore) on forward to today. Think you can spot when we started selling the Dresden Files RPG?

That spike right there is a potent hit of cash, and it definitely had an overall elevating effect on the curve of sales afterwards, compared to the before-time. You can see a few other interesting upticks in the after-time, too. The curve upwards at the end of the DriveThruRPG graph is the effect of the February sale (as mentioned before, the effect of the sale is not as palpable over on the EHP webstore side of things, though there’s a slight bend in the line that’s fighting off a downward trend).  That secondary jump in the EHP webstore’s graph around November 2010 is, I believe, due to the influx of Wizard Dice orders.

While the Dresden Files RPG is a huge hit for us, and probably even more disproportionately so due to the strength of Jim‘s creation, I don’t think that this sort of sales graph is all that unusual for companies out there. Sure, the peaks and valleys will look a bit different, and there’ll be a smoothing effect brought about by a catalog with more items in it, all contributing their own little drizzles of sales from month to month, but in general you’ll see the (well-received) products causing these nice spikes in the revenue stream, mostly concentrated right around the month of release and falling off pretty rapidly afterwards (our period of web-sale strength with DF ran April to July, largely; note that June was when the books started shipping and became more widely available through other channels).

As I look at these images, though, I imagine these look a lot like how a drug high can feel. An intense burst of oh yeah, exactly that is what I’m after at the moment of use, with the high fading off too soon, the later hits of the same drug not providing quite as much of a boost. And that makes me wonder if companies have reacted to that exactly like you might expect, chasing the elusive highs. Is it any wonder we ended up for a long time (and still, to an extent) with a supplement treadmill approach to publishing? Is it any surprise that there might be a vigorous pursuit of what’s new, what else ya got? Or that we’ll see sales crop up like clockwork, trying to squeeze some extra cash out of the pipe?

The real trick in the long haul is to remember the ways you can get your highs naturally. They might not have the intensity, but they’ll stick with you over a longer time period. This is where tending to the health of your long tail can pay off. Getting a spike like the Dresden Files gave us on April 2010 was definitely exciting. But after that excitement has worn off, it’s good to see the average elevation of the line staying a good bit higher than it did before. That’s why we, as a publishers,  need to keep engaging our fans, whether it’s in blog posts, on twitter, at forums, or giving them something free every once in a while to show them we’re still thinking about them. That’s how you get healthy. It’s every bit the difference between a sprint and a marathon. That sprint is fast and exciting, but it’s over quick and you haven’t traveled all that far doing it. That marathon, on the other hand, is how you actually get places.

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Feb 212011
 

The Evil Hat February sale is still going on, and entering its final week.

Our best (biggest) discounts have been in the PDF category, so it’s no surprise the most activity has been there. Looking in at DriveThruRPG stats has been the easiest way to monitor things; far and away the big hit has been $5 Spirit of the Century, enough so that I’m considering making that particular sale price permanent. On DTRPG, we’ve sold 61 copies at the time of this writing, in February, compared to January’s 18; and this is of a game that’s over 4 years old. Clearly we’re picking up folks who’ve been holding off for years, or who are intrigued by the deal after learning about Fate through some other Fate product. Most (possibly all) of our other products at DTRPG are showing an uptick as well.

On the Evil Hat webstore, the story is mixed. PDF sales are doing slightly stronger overall, and our older-catalog items are selling slightly better. Comparing to January, the volume of sales for the Dresden Files RPG is down a bit, as are Wizard Fudge Dice, even accounting for the partial-month data vs. full month data thing, though the PDFs are certainly getting picked up. Overall, not a shock: the stuff which is discounted continues to sell and even sells a bit better, while the stuff that wasn’t or couldn’t be discounted (DFRPG in print, the dice) has fallen off a bit. It does mean that despite the back catalog doing slightly better than usual, probably well enough to absorb the “cost” of the sale for that segment (and thus yielding a higher dollar total), the newer items in the catalog aren’t carrying their weight on a month-to-month comparative basis, so we’ll likely exit the month with a smaller dollar total than January. It’s just funny (funny-hmmm) that the drop isn’t coming from the sale items (which are bringing in less cash per item sold), but instead from the not-sale items.

It’d be easy to draw some sort of causal relationship here, supposing that the PDF sales are “cannibalizing” the print sales due to the sale pricing on the PDFs, but for the moment at least I’m more inclined to think of this as a purely correlative thing. Sure, sending eyeballs at the sale items may be taking those eyeballs away from the regular-price items, but the DFRPG is just generally likely to show cooling off over time, as any RPG product is, so it’s hard to sort out the one from the other (and those from other unidentified factors; January may simply have seen a burst in post-Christmas gift-cash-driven spending, for example).

Overall, I’m given to thinking that DTRPG is the better venue for doing sales-type stuff, at the end of the day. They’ve “trained” their purchaser base to look for deals, and they’ve got some optimizations on the site to drive people towards those sales when they occur, and the nonphysical products they sell feel pretty easy-to-grab-a-handful in an age of electronic content  on demand. Their customer base is much larger than an individual publisher’s direct-sale webstore, so the volume benefit

At any rate, there’s only one week left for this sale, so if you’ve been holding off, get cracking! The Evil Hat webstore is the best way to go in terms of getting us the biggest share of the money, but if you judge Indie Press Revolution or Drive Thru RPG is deserving of your financial love, the sale is running there as well.

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Feb 202011
 

So, a little over a week ago I decided to stop checking on Twitter for a week. My trigger was the realization I was getting increasingly grumpy as I interacted with folks on there (a warning sign for all manner of things). It proved surprisingly difficult — at least checking in on my @mentions every few minutes had gotten pretty ingrained into my daily routine, despite largely segregating my twitter use onto my iPad. So I deleted the app, adding in enough of a nuisance factor for checking that I could stop myself once I got past the first few seconds of purely habit-driven instinct.

Now that I’ve done it, it’s proven pretty nice. The week has given me perspective on something I’ve always known about myself: that despite spending so much time online, I’m actually poorly suited for it in particular ways, especially when those ways involve frequent-update inputs. The effect is akin to the presence of white noise that you can’t quite manage to filter out. Eventually the tenseness that brings on builds up, and it starts purging in the form of certain grumpy behaviors (see: warning signs, above). I’ve managed to substitute an increase in my use of Google Reader to feed my brain’s desire for some kind of regular input outside of email, but thankfully, that’s the sort of thing that has a much less constantly-pokin’-atcha vibe.

This also ties in to something Paul Tevis talked about recently, about the myth of human multitasking (it doesn’t actually work), and what benefits can come from giving it up. I’m not quite there yet, and I’m not sure I’ll ever be, but sharply cutting down on my twitter use has been a help already, there. I’m more on top of my queue than I have been in some time (though I was doing a pretty decent job at staying on top of the priority items in it before).

The downside, of course, is the loss of community outreach, and that’s something I haven’t quite solved. I think I will keep using Twitter in the long haul, but probably under specific constraints: like, only checking in once a week, focusing on @mentions so I can respond to those, and using it as a “side-effect” announcer for things like blog posts and links of interest. While this is not ideal in some ways — I won’t feel quite so current in keeping up with what other folks are up to — I think it’ll be healthier for me, mentally and organizationally, so it’s time to take the experiment out of the “just this week” short-term and into something a bit longer-term and more deliberate. With luck it may afford me opportunities to blog a little more, too, though I’m not yet to a point where I feel like I need to make that a regular thing.

What this means for you is that if you need my attention, the “old” ways are going to be best: comment on the blog, or email me. I live out of my inbox (all hail Active Inbox), so the stuff that pushes into my emailspace is going to be the most successful. While I will be looking in on things in other ways (see: checking in once a week, above), unless something’s explicitly addressed to me, I probably won’t see it. And that’s a good thing. A calmer thing. And hopefully, still, a social thing.

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Feb 042011
 

So, Rob Donoghue and I had an interesting chat around the beginning of the year about what we wanted to see Evil Hat do now that we’re past our previous Big Thing, the Dresden Files RPG. We got into a few bits & details there, but the big takeaway from that conversation was: let’s see if we can get Evil Hat to “grow up”, to act and achieve more like a “real company”. For me, that translated pretty easily into two basic goals: drive the company to do more than one thing at a time, and explore opportunities to do things we haven’t done before. A big, leading possibility in that latter goal was to get into something other than RPG publication. As a part of both goals, I formed a wishlist of folks I wanted to work with in 2011 and onward, and started asking folks on it what they’d be interested in doing together with Evil Hat.

Enter Jeff Tidball. Jeff is a writer, a game designer, and a card-and-board-games veteran bringing plenty of industry experience under his belt that we simply don’t have, over at the Hat. I’ve had a chance to contribute little bits to some books that Jeff & Will have published through GamePlayWright, as well as a few (too short) conversations at conventions over the past few years of Evil Hat build-up. Jeff’s background with card and board games makes him a natural fit for our new ambitions, and was the first person I thought of when our minds pointed in that direction.

And so Jeff went on the wishlist, got an email, and — good news — he was just as excited about working with us as we with him.

And now, the ball is rolling. Jeff will be designing and producing at least one, possibly several, card games with us over the course of the next year-or-so. Along the way I’ll be encouraging Jeff to blog about his side of things over at GamePlayWright, while I’ll be blogging here (as always) about the business lessons I learn as I do my best to drink up Jeff’s precious life force vast experience.

Early on, the first thing is simply one of scale. Card games aren’t the sort of thing one can easily do in a POD footing (though options are starting to show up). That means even a small card game like the one we’ll be starting out with has a five-digit dollar figure as its budget — for a company that started on maybe $10,000 total, any time that fifth digit shows up, it really spins my head.

But, importantly, if we want Evil Hat to grow — and we do — we’ve got to do the things that scare us a little. Business is risk. We’ll do it our way, like we have with everything: start smaller, find our feet, then build on those lessons, failures, and successes to do the next, bigger thing. And while we do that, we’ll do it publicly, transparently. With Jeff riding shotgun on this part of things, I’m confident we’ll meet our goals.

Hang on to your Hat.

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